We’re committed to delivering you the authentic aroma and crunch of real Amritsari papads. Here’s our straightforward policy regarding cancellations, returns, and refunds:
Cancellation Policy
- Orders can only be cancelled before dispatch.
- Once the product has been shipped, no cancellation will be entertained.
- To cancel an order, simply WhatsApp us with your Order ID as soon as possible.
WhatsApp Support: +91-7710193595 (Available 10 AM – 7 PM)
Return Policy
Since our products are food items, we follow a strict no-return policy to ensure hygiene and product integrity. Returns will only be accepted in the following rare cases:
- Wrong item delivered
- Damaged product received (with unboxing proof)
- Missing product from the order
In such cases, share clear photos/videos with us within 24 hours of delivery.
Refund Policy
Refunds will only be processed if:
- The order is cancelled before dispatch
- The product is out of stock and we’re unable to fulfill your order
- A valid return case (as stated above) is verified by our team
- No refunds or exchanges will be provided for taste preferences or opened packs.
- We reserve the right to refuse a refund if the claim doesn’t meet our return policy guidelines.
Refunds, if applicable, will be processed to the original payment method or via UPI/Bank transfer within 5–7 working days.
Important Notes:
- COD orders are not eligible for refund unless the return case is valid and verified.
Need Help?
We’re here for you!
Contact us on WhatsApp at +91-7710193595 for any questions.